Job Description
Job Title:
Sales Support Administrator
Location:
Blackpool
Bryn McMillan Consulting Vacancy Ref:
J1489MABMC
Remuneration:
£20,000 to £22,0000 basic, 28 days holiday, pension, competitive OTE with incentives and rewards, OTE £24,000 – £25,000
Overview:
A sales support administrator job in Blackpool, administrating property sales, dealing with clients throughout the UK, liaising with clients for new instructions, ensuring that services and products are completed in a timely and efficient manner.
Main Duties:
A well-known and established national estate agency company require an administrator to work closely with new build developers, estate agency staff and clients looking to buy and exchange properties.
Responsibilities will include:
- Working alongside all parties, you will ensure that services and products are completed in a timely and efficient manner.
- As an administrator living in the Blackpool area you will take an active role in your team to drive and deliver success, always pushing for consistently high service standards and performance.
- Provide reports & recommendations along with supporting evidence where necessary to achieve objectives and goals.
- Recommend solutions to problems and communicate these in a timely and professional manner.
- Respond to emails/written communications within required time frames, ensuring all written communication is clear, concise and grammatically correct.
- Ensure I.T systems are maintained with accurate detailed information, documents stored & maintained correctly and all communications are recorded in a clear & concise manner to give a good audit trail.
- Ensuring at all times that we adhere to and meet the service standards and service levels that our clients expect on a client specific basis.
- Liaise with external parties to obtain information, documentation and progress the property to achieve the best price in the shortest possible timeframe.
- Always challenge everything to ensure that the actions that we take and suggest to our clients deliver a positive customer outcome.
Key Skills:
- Accurate use of Email and basic IT packages. Thorough knowledge of in-house IT SAMS system.
- Demonstrate a thorough knowledge of client requirements, mandates, and SLAs.
- Demonstrates attention to detail to ensure system is updated accurately, instructions followed on time and work output is presented in a professional manner.
- Excellent communications skills – Able to communicate information and ideas clearly and articulately both verbally and in writing. Always using appropriate language, style and methods depending on the audience and the purpose of communication. Able to convey complex information clearly.
- Excellent organisational skills in order to ensure workloads are processed & results achieved in a quality, timely and cost-effective way.
- Customer focused to deliver outstanding customer service by exceeding expectations.
- Ability to think outside the box to quickly address and resolve any problems.
- Ability to pick up and assimilate relevant information quickly and easily and learn new tasks rapidly.
- Ability to question, check and evaluate information provided paying attention to detail.
- Good team player assisting the wider business where required.
Summary:
Property administrator in Blackpool, to work with a national estate agency, offering full administrative support ensuring that the clients receive a first-class customer service. Acting as first point of contact to new build developers, estate agencies, and clients
Contact:
Bryn McMillan
Managing Director
Bryn McMillan Consulting
Call me on 0203 9272625 or email me at bm@brynmcmillanconsulting.co.uk or Register Here.
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